Tickets for shows and exhibitions can be booked online, by phone or in person. Find out where to buy your ticket and get answers to your pre-sale questions.
Tickets for shows and exhibitions can be booked online, by phone or in person. Find out where to buy your ticket and get answers to your pre-sale questions.
Ma, Me, Fri: 11:00 - 18:00
Thu: 11:00 - 20:00
Sa, Su, Fri: 10:00 - 18:00
The ticket office closes to the public 15 minutes before the Museum closes.
Tickets for performances can be purchased up to a few minutes before the start of the performance.
Purchased tickets are sent by e-mail at the same time as the purchase and are available in the user's personal profile.
Tickets can be purchased by paying by credit card, postcard, TWINT.
The ticket office can be reached by telephone for information, ticket purchase and subscriptions on +41 (0)58 866 42 22
Opening hours:
Tuesday - Sunday, 14:00 - 18:00
Purchased tickets are sent by e-mail or, when available, by post for an additional charge of Fr. 5.
Charged by credit card.
In the Theatre Hall, four seats are provided for persons with disabilities. These are reserved until the day before the performance, after which they will be put on sale.
It is recommended to reserve a seat by contacting the LAC box office or the Cultural Mediation Service:
Aglaia Haritz
aglaia.haritz@lugano.ch
+41 (0)58 866 42 38
(Mondays and Thursdays)
The LAC and the organisers reserve the right to cancel performances, to replace them with other works and to change the time or cast, even after ticket pre-sales have begun.
In the event of changes to the cast or starting time of a performance, the ticket price will not be refunded.
In the event of the cancellation of a performance, the customer is in the first instance reimbursed by means of a replacement voucher of the same value as the ticket purchased; at the customer's explicit request, a cash refund can be obtained by sending an email to biglietteria@laclugano.ch, and the refund is generally made using the same method of payment as was used for the purchase.
As a rule, in the event of a performance postponement, tickets remain valid for the replacement date. Should the customer be unable to attend the event on the proposed new date, a refund will first be made by means of a replacement voucher of the same value as the purchased ticket; at the customer's explicit request, a cash refund can be obtained by sending an email to biglietteria@laclugano.ch, the refund is generally made using the same method of payment as was used for the purchase.
For cancellation, postponement and termination of performances, only the value of the purchased ticket will be refunded. Beyond this, no other expenses or damages advanced by the customer will be refunded.
The deadline for requesting a refund is 30 days from the announcement of the cancellation or postponement of the performance.
In the event of the interruption of a performance, ticket holders are only entitled to a refund if this occurs before the first intermission or, in the case of a performance without an intermission, before half of the planned duration of the performance. Claims must be asserted in the same way as in the case of cancellation.
Once the performance has started, access to the auditorium will be regulated by the personnel in charge and the availability of the chosen seat is no longer guaranteed.
It is forbidden to photograph, film or record the performances.
It is recommended that mobile phones be switched off completely. Lit smartphone screens disturb other spectators and performers.
The Management reserves the right to change the programme for reasons beyond its control.
Best seat reservation
With best seat reservation you opt for a seat category and select the desired number of tickets. Within the selected category, an automatic seat allocation takes place and you receive the best available seats. Numbered seats are usually next to each other.
Hall plan booking
With the reservation in the hall plan, the user selects his or her seats personally and precisely in the graphical representation of the hall. Start the reservation in the room plan and select a certain area. Here, seats can be selected with a click of the mouse. For some events, the reservation in the hall plan is not offered.
Selection of unnumbered seats
Seats are not allocated at the time of purchase.
We recommend that you follow the instructions of the reception staff.
Reduced tickets
Reduced tickets can often be booked, e.g. for children, students and senior citizens. These are shown at the time of purchase.
Please note that:
